AquaLife RO Water Filter — Frequently Asked Questions
Quick answers about the AquaLife RO water filter. Still have a question? Call or WhatsApp 071 104 1635 — 24 hours.
What does the AquaLife RO water filter remove?
It uses six stages — a 5 micron pre-filter, a 1 micron sediment filter, an inline carbon filter, an RO membrane, a post-carbon filter and an alkaline filter — together with UV and UF treatment. How much each stage removes depends on your source water.
Can I use it with well water?
It depends on the quality of your water. We test your water free of charge before installation and confirm the right setup.
What is TDS, and does it matter?
TDS means total dissolved solids. The standard purifier is recommended for water with a TDS below 800. Above 800, a High TDS membrane is needed (extra Rs. 4,500).
Does it need electricity?
Yes — a standard single-phase supply (100–250 V AC, 50 Hz). A power socket within 1 metre of the purifier is needed.
How much water does it store and how fast does it purify?
The tank holds 18 litres and it purifies about 18 litres per hour.
What is the alkaline filter?
It is the final Biocera alkaline stage, with an operating pH range of 7.0–8.0.
Is it certified?
Yes. The AquaLife RO water filter is ITI certified (SLS 614-2013; ITI test reports SS 2301952 and SS 2301953).
How much is the AquaLife RO water filter?
Rs. 54,900 — Rs. 20,000 off the regular price of Rs. 74,900.
Are there extra costs?
Delivery, installation and the water test are free. The only extra is a High TDS membrane (Rs. 4,500) if your water's TDS is above 800.
When do I pay?
You choose: full payment when the order is confirmed, or payment after installation.
How can I pay?
By account-payee cheque or bank draft to "AQUA LIFE WATERS PVT LTD", by bank deposit / transfer, or to the authorised AquaLife agent or technician.
Is installation free?
Yes — by an authorised AquaLife technician, anywhere in Sri Lanka.
How soon can it be installed?
Usually within 1–5 days of your order. Installation takes about 1–2 hours.
What do I need at home?
A wall for mounting, a power socket within 1 metre and a water supply within 2 metres.
What warranty do I get?
A 12-month warranty on all electrical and electronic parts, free service charges (transport and technician) for the first 12 months, and lifetime service support. Filter cartridges and physical damage are not covered, and using sea or lagoon water voids the warranty.
Can I buy replacement filters later?
Yes. All replacement filters and spare parts are available from AquaLife.
How do I get service?
Call or WhatsApp 071 104 1635 — our hotline and service are available 24 hours a day.
How do I order?
Call or WhatsApp 071 104 1635, or use the order form. We will call you to confirm.
Do you deliver to my area?
Yes. We deliver and install islandwide.
More details: price, installation & service, warranty and replacement filters.